🚚 Delivery Policy – Meditree Associates
At Meditree Associates, we are committed to delivering high-quality medicines across India—safely, quickly, and legally.
With valid drug licenses MH TZ3 21 296694 & MH TZ3 296695 and GSTIN: 27AMVPB2282L1ZL, we ensure all orders are processed as per pharmacy regulations.
📦 Delivery Coverage:
Mumbai & Maharashtra: Including all localities from Dahanu to Churchgate
All India Delivery: Available to all PIN codes across India
⏱️ Delivery Time:
Same-day delivery: In select local areas (order before 4 PM)
Mumbai & Maharashtra: Within 1–3 business days
Rest of India: 3–7 business days
Delays may occur due to prescription validation, courier service delays, or weather conditions.
📋 Prescription Requirement:
Prescription drugs are delivered only after valid prescription verification
Upload the prescription during checkout or send it via WhatsApp/Email
💵 Shipping Charges:
Free shipping on orders above ₹500
₹50–₹120 for orders below ₹500 depending on distance and item type
🔄 Return & Refund Policy – Meditree Associates
We follow strict pharmaceutical return policies in compliance with legal and medical standards.
✅ Return Eligibility:
Returns are accepted within 48 hours only for:
Damaged, expired, or wrong items
Tampered packaging or missing seals
🚫 Non-Returnable Items:
Opened or used medicine
Cold chain items (e.g., insulin, vaccines)
Schedule X / controlled drugs
Items supplied without a valid prescription (where required)
🔁 Return Process:
Contact us via Call / WhatsApp / Email
Provide Order ID, product image, and return reason
We’ll arrange pickup (if available) or guide you for drop-off at our store
💰 Refunds:
Processed within 5–7 working days after inspection
COD refunds done via UPI or bank transfer
📞 Contact Us
📍 Address: Shop No S20, Ground Floor, Prathamesh Park CHSL, Chakradhar Nagar, Behind ST Mary School, Nallasopara West, Palghar – 401203
📞 Call / WhatsApp: 7507496635 / 8591875781
📧 Email: [email protected]
🌐 Website: www.meditreeassociates.site